Last updated: April 9, 2026

Luxury Van Lines (“we,” “our,” or “us”) owns and operates the website at https://luxuryvanlines.com (the “Site”) and offers moving and relocation services (the “Services”). By accessing the Site or using our Services, you acknowledge that you have read and agree to the information handling practices described in this Privacy Policy.

1. What Information We Collect

We collect the following categories of information:

Personal identifiers — your name, phone number , email address [email protected], and the address where moving services will be performed when you request an estimate or get in touch.
Relocation details — pickup and drop-off locations, size and type of move, preferred dates, inventory lists, and any special instructions you share.
Usage and technical data — IP address, browser version, device type, pages viewed on our Site, and referral sources, collected automatically via cookies, server logs, and similar tools.
Correspondence records — the content of messages you send through our contact forms, by email [email protected], or over the phone .

We do not intentionally gather sensitive personal data unless you choose to provide it and it is reasonably required to perform the Services you request.

2. How We Use Your Information

Your information helps us deliver and improve our Services in the following ways:

Providing accurate cost estimates, scheduling moves, and performing moving and related services.
Responding to your questions, confirming bookings, sending updates, and offering customer support.
Processing payments and detecting or preventing fraudulent transactions.
Running, maintaining, and enhancing the Site and our Services, including analytics and performance monitoring.
Meeting legal requirements and responding to valid legal requests.

We may also send you service-related reminders, appointment confirmations, or occasional promotional messages. You can opt out of marketing communications at any time.

3. Legal Grounds for Processing (When Required)

Where data protection laws require a legal basis, we process your personal information based on:

Your consent — for example, when you submit a form through our Site or agree to receive marketing messages.
Contractual necessity — to provide the moving services you have requested from us.
Legal obligations — to comply with applicable laws and regulations.
Legitimate interests — such as improving our services, preventing fraud, and maintaining Site security, provided your rights do not override those interests.

4. Cookies and Similar Technologies

We use cookies and related tracking technologies to:

Store your preferences and create a smoother browsing experience on the Site.
Study how visitors interact with https://luxuryvanlines.com so we can improve site performance and usability.
Help protect the Site and prevent fraudulent or malicious activity.

You can control or disable cookies through your browser settings at any time. However, turning off cookies may limit some features of the Site.

5. When We Share Your Information

We share your personal information only in these limited circumstances:

With trusted outside vendors (such as payment processors, web hosting providers, analytics services, and email platforms) who are contractually required to keep your data confidential and secure.
With moving crews, subcontractors, or affiliated partners only as necessary to complete the Services you have booked.
When required by law, regulation, court order, or government authority.
In connection with a business transaction such as a merger, acquisition, asset sale, or bankruptcy.

We never sell your personal information. If any information sharing could be considered a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out preferences.

6. Data Security Measures

We use reasonable technical, administrative, and physical safeguards to protect your personal information. That said, no method of online transmission or electronic storage is completely foolproof, and we cannot guarantee absolute security.

7. How Long We Keep Your Data

We keep your personal information only as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal retention periods, resolve disputes, and enforce our agreements. Once it is no longer required, we delete or anonymize the information.

8. Your Privacy Rights and Choices

Depending on where you live and the privacy laws that apply to you, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information (subject to certain exceptions)
Object to or restrict how we process your information
Opt out of marketing messages or certain types of data sharing

To exercise any of these rights, please reach out using the contact information below. We may ask you to verify your identity before processing your request.

You can stop receiving marketing emails at any time by clicking the unsubscribe link in any message or by contacting us directly at [email protected].

9. Children’s Privacy

Our Site and Services are meant for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.

10. Links to Third-Party Websites

The https://luxuryvanlines.com website may include links to external sites that we do not operate. We are not responsible for the privacy practices of those third-party websites, and we encourage you to read their privacy policies before sharing any personal information.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on https://luxuryvanlines.com with a new “Last updated” date. Continuing to use the Site after the changes take effect means you accept the updated Privacy Policy.

12. How to Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

By phone:
By email: [email protected]
Through the contact form available on https://luxuryvanlines.com